WikiDashboard and the Living Laboratory

More evidence on why the current techniques of user-centered design need an overhaul.
Artificially created environments such as in-lab studies are only capable of telling us behaviors in constrained situations. In order to understand how users behave in varied time and place, contexts and other situations, we need to systematically re-evaluate our research methodologies.
via: Augmented Social Cognition @ PARC

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